Saya Sebagai Seorang Pekerja Pt3 - Home Sweet Home

I was back for good in Feb 2006. Straight away, I start my work application. Thru postal, hand-in, Jobstreet.Com, Career Fair, etc. At first, I still pursue actuarial type of work or at least in insurance companies. Got a couple of interviews. But, since I'm a bit 'dungu' in insurance terms and knowledge, I failed each time..huhuhu..

1 month past. I was still unemployed. I don't think being unemployed for a month stressed me out that much, but again, the needs of income came in a way of patience. Since my dad passed away, we (the family) need to stand in our own feet. My brother had already working and get his own source of living. My mother obviously has her own income from my father's pension which actually enough for me, her and the family stuffs (bills, foods and household stuffs). But, to a certain extendla rite?.. I can't expect my mom to buy me a new sandal.. I can't expect my mum to buy me new shirts for interviews.. I can't expect my mum to still give me RM50 everytime I want to go out with friends for movies n stuffs..This little things made me need my own income very much.

From previous experiences in UK, employment agency is the best source for fast-track employment. I follow my brother's advice 1 day, to register at Kelly Services. On the day itself, I was recommended to a job at a Healthcare Centre (the company: KLIC) as an Admin Assistant. I was told that, the owner is an expat, so I'll be perfect for the job. OK, whateverla. I just want a job. tak kisahlah, working for a mat salleh ker aper. Looking at the manager's name(Dr. Nick Boden), the fisrt image came to mind was an old-white hair-beardy-nerd looking mat salleh doctor.. hahahah.. (Dr Nick was not even close to my imagination..hehehe..he's much good looking, at least at that time la..hehehe)

I was very nervous on my first day. The job is like the usual admin job - more receptionist-admin tasks more or less. Taking phone calls, note petient's appoitnments, welcomed patients, handling payments and do daily reports. While working at the centre, I still continue on my quest for permanent employment. I later got a job offer as an Admin Executives in a logistic company at KL Sentral and with that I hand-in my resignation at the centre. However, my services are still needed at the centre (kononyela...) when then, Dr Nick counter an offer for me to work as a permanent staffs there. For my own-self development, he offers that I handle the administration and the management of the centre- in addition to my usual receptionist-admin tasks that I used to do before. Since I like to work there, I chose to stay. Plus, both offers job descriptions that are pretty much be the same, except if I stay, I don't have to move to new office and much closer to home. hehehehe..

I worked there for 1+ years. It's not a big, well-known company. But, I learned a lot while working at the centre. What I did was like a bit of everything. I was the receptionist.. I was the customer service.. I was the sales person.. I was the cashier.. I was the admin ops.. I was the credit control admin.. I was the 'accountant'.. I joined them doing marketing, bukak booth bagai..even to the part siram pokok bunga pun I'll do. I put my passion to the job and the centre. I like what they do. I love the people in the centre and the chiropractic organisation family. I like meeting the people who came for treatment. Meeting the people was one of the great experience. The good and bad. The level of people who came there. From a CEO of a company.. to a producer.. to a minister.. a governor..to a sports-person.. executives.. expats.. I met them all. To have a chance of having conversations with this kind of people that I would rarely have an opportunity of in my real life was just mind blowing. Although, sometimes, some customer will give you a 2nd grade treatment because you are behind a receptionist desk and looked down on you, it's just makes me stronger and learned more about life and people. I have to accept the fact that, not everybody will treat you nice.. They are bitches and bastrads out there and I need to experience it and see it with my own eyes.

I guess after a while.. I want to move on. No direspect to the company. It gave me the best first job experiences ever but I want to explore more and experience new challenges. My aim will be to work for an MNC company. Again, I went to recruitment agency for assistance and Manpower was the one who introduced me to IBM. Honestly, I dont know much about IT industry and IBM brand. Before the interview was the first time I know about what IBM do. It offers diverse opportunities from sales, marketing, finance and consulting positions which attracts me the most. The position I was recommended was Marketing Operations Specialist. At that time, the thing I had in my mind was on the possible opportunities for me to go for a Marketing Intelligence or Business Consulting position in future (my so-called 'dream job'). All I need is to break in into the company. Tak kisahlah under what position and I did, as a contract staff for a year. After my contract expires, I was lucky enough that the manager, had believe in me and offers me a Regular/permanent position in IBM as a Marketing Operations Specialist as well but now handling ASEAN/AP region. On 1st Aug 2008, I was finally a true IBMer and still are till present.

What I do as a Marketing Operations Specialist then? hmm.. Marketing Operations is about performance, financial management, strategic planning, marketing resource, and skills assessment and management.
What most of us do are:
1. Defining and managing systems and tools
2. Developing and implementing metrics, infrastructure, and business processes
3. Establishing and communicating best practices
4. Managing the overall marketing budget and budgeting process and
5. Identifying and deploying technology to support performance measurement and reporting

where in my current role, I'm only specialised on No. 4 function. So the job basically involving budget allocations to countries, budget performance reporting and subject matter experts on finance and accounting processes. Every quarter, I will sick to my stomach to ensure the team did not over/underspend.. huhuhu.. I'm not sure how long I will enjoy working in this role, the department or the company..just wait n see la.. where my fate will bring me after this..huhuhu.. aper2pun I'm not in the state of searching anymore which I guess is a good thing.. :)

I don't have that much experiences as a pekerja yet. But every journey I took in each job provides a whole new experience and learnings. I'm having a great journey as pekerja so far. Hopefully it will continue to be better and better..Hope I will continue to be a good pekerja and have my share of contributions to the nations.

p/s: No more Pt 4 folks.. hahahah.. Maybe coming soon.."Saya Sebagai Seorang Surirumah" plak...hehehe..tapi biler ek boleh di publish? hmmm..